CLIENT REVIEWS

What our clients say about Jossour

Buyers, sellers and investors in El Gouna and Soma Bay, in their own words, from our Google Business Profile.

GOOGLE REVIEWS

5.0 out of 5, from 61 Google reviews

Below are the written reviews from the Jossour Google Business Profile, copied word for word with the month each was posted. 5 further reviewers left a 5-star rating without a comment. Figures as of 17 October 2026; the live total is always on Google.

★★★★★

Buying a second residence in Gouna is an important decision, and I couldn't have asked for a better experience.

Working with Mahmoud Hamed from Jossour was a real pleasure from start to finish.

Mahmoud was professional, responsive, and genuinely invested in supporting me in this acquisition.

Throughout the process, he was always available, patient, and willing to go the extra mile to make everything as smooth and stress-free as possible.

His dedication, transparency, and commitment were truly appreciated.

I highly recommend him to anyone looking for a trustworthy and dedicated real estate professional in Gouna.

Thank you Mahmoud for your outstanding service!

Rami Antaki··Google review
★★★★★

I had an excellent experience working with Jossour real estate agency in El Gouna. We’ve completed two separate transactions together—both buying and selling—and each time Jossour exceeded my expectations.

The team at Jossour is incredibly supportive, knowledgeable, and genuinely friendly. What stood out most was their professionalism and attention to detail at every stage of the process. They made what can often be a stressful experience feel smooth and well-managed.

Jossour’s values are clear in the way they operate—with integrity, transparency, and honesty guiding every step. It’s rare to find a team so committed to doing things the right way.

A special mention to Mahmoud, the founder and CEO of Jossour, who is a pleasure to work with. His expertise, business insight, and calm, confident approach make a real difference.

I would highly recommend Jossour to anyone looking to buy or sell property in the Red Sea area, especially in El Gouna.

Ayman El Haddad··Google review
★★★★★

It is an excellent service , starting from how they advertised the unit , Negotiating the different deals , and knowing the details to finalize the contract signature

Khaled Shash··Google review
★★★★★

I have been considering a house in Gouna for sometime now. Jossour helped me find the right home for our family The transaction was seamless, honest and they helped in every step of the process This was the first transaction with Jossour but sure will not be the last

Elmahdy Said··Google review
★★★★★

Josour provided me with a seamless, professional experience while selling a property. I would highly recommend them for anyone looking for a professional brokerage to handle their business.

Shady Mokhtar··Google review
★★★★★

Working with Mahmoud and his dedicated team at the background made purchasing a new place in El Gouna a very informed and safe decision. His handling of the process and streamlining of the contract management with Orascom and the seller was exemplary. I would recommend Jossour for any anyone keen to have a professional and reliable experience buying a home in El Gouna. Thank you Mahmoud 🙏

Saher Hashem··Google review
★★★★★

What stood out about Jossour is how grounded and real the experience felt. No overpromising, no unnecessary pressure, just solid, honest advice and follow through. Everything was handled with clarity. It felt more like dealing with people who genuinely care, not just a brokerage trying to close a deal. I would absolutely recommend them to anyone buying or selling in the Red Sea.

His Majesty’s Deputy Lieutenant Naser Fouad

Naser Fouad··Google review
★★★★★

Mahmoud’s warm, gregarious personality instantly makes you feel that you’re in the company of a good friend. He takes the time to get to know you well, so you hardly notice you’re doing business, while maintaining the perfect balance of empathy and professionalism. He has a special way of paying attention to the details that make a difference, so your new property is just right for you, and he does it all with genuine interest and care. Mahmoud’s solid understanding of the industry and his excellent rapport with colleagues is paramount in catering for your specific investment needs, and he is full of great ideas and suggestions if you’re a first time buyer and don’t know where to start. For a perfectly streamlined purchase, I can’t recommend Mahmoud and Jossour enough!

Fatima··Google review
★★★★★

Buying or selling a home can be an extremely stressful and often drawn-out process, so working with a trusted and dedicated realtor is crucial. Jossour is exactly that - they streamlined the entire process from A to Z, providing invaluable support and excellent service throughout. A special thank you to Mahmoud for his unwavering support, patience, and dedication, all of which made my family’s experience smooth and exceptional. I can’t recommend them enough 😊 if you’re looking to buy or sell property in Gouna, let this be your sign to do it with Jossour!

Youmna··Google review
★★★★★

“Working with Jossour was smooth and professional from day one. Mahmoud was always patient, straightforward, and fully in tune with what we were looking for. Even when we encountered a hiccup along the way, his honesty and reliability proved I was in good hands. It wasn’t just about buying a property, it felt more like working with someone I could trust for the long term. A truly top-tier real estate experience that builds trust and a lasting relationship.”

St Mark Universal Care··Google review
★★★★★

A very professional real estate agency, trust is their motto. Highly recommended on every aspect of real estate business.

A. Morsi··Google review
★★★★★

I have been a Jossour customer since it started and have worked with its founder “Mahmoud Hamed” well before its inception. He has always been professional to deal with, always raising the bar on himself and others to elevate the customer experience he offers from first contact until either a purchase or sale of a property. The service he provides is true “turn key” whereby he starts by first profiling you as a customer based on your needs, he then gives you several options to choose from, and then follows the transaction process from beginning to end. I have a relationship that makes me feel safe with him. Transcending a standard client relationship to one where he is my go to real estate consultant. I highly recommend him and his organization to be your agency of choice. Thank you Mahmoud for going above and beyond.

Bassil Abul-Ata··Google review
★★★★★

Mahmoud Hamed has done an excellent job selling my apartment in El Gouna. He was very patient with me when I was changing my mind every minute. He was very professional and detail oriented and made the sale go very smoothly. He knew exactly what should be done and did it with utmost professionalism. I couldn’t have found a better real estate agent to deal with. Thank you Mahmoud’s for everything.

Dina Britain··Google review
★★★★★

We are foreigners that bought in Gouna several years ago. We have now sold our villa in Gouna. It was a unique situation as the stipulation of the sale was that it be in foreign currency. We were able to get the price we needed. The two agents from Jossour, Mahmoud and Ibrahim, were wonderful. They walked us through the process of dealing with the legal issues, even spending endless time in the bank and government offices with us. The agents were professional going above and beyond to navigate the system with us. I highly recommend them. They got the job done! C Bowman

Catherine Balbaa··Google review
★★★★★

We were fortunate enough to have found Ibrahim and Mahmoud when we were searching for a house in Gouna. They helped us find the right house for the right price. Their knowledge with the market is very impressive and their advice is sincere not just to sell the house. Through out the entire process they were very helpful and responsive to insure our purchase is as simple and successful as possible. Highly recommended.

Mostafa Abourgila··Google review
★★★★★

Ibrahim and Mahmoud were a great help for us in buying a house at El Gouna. We finished the deal in just two meetings cause they were honest and sincere. By the end we discovered that their advice for us were true and not biased to sell the house. It is one of the few times when by the end of the deal everyone is happy; the seller , the buyer, and the broker 😊

Ayman A··Google review
★★★★★

Ibrahim Monib was extremely cooperative and he supported us in locating the required unit

The gentlemen is highly recommended in case you need assistance

Ahmed Abdallah··Google review
★★★★★

It was such a pleasure dealing with the whole team...their level of professionalism and excellent service both pre and after sales was really a breath of fresh air ! Thank you Mahmoud for everything 🙏 Perihan Okasha

Mohamed Sultan··Google review
★★★★★

Excellent service and very professional team.

Mohamed Sultan··Google review
★★★★★

Real estate excellence with personal touch! I have turned to Jossour with all my property needs for years and they have always been on point. 100% trust worthy & professional, Ibrahim Monib will really take the time to know his clients, paying attention to every detail, understanding their requirements for the short and long run ensuring a happy client and a lasting relationship. :)

Yasmina Omran··Google review
★★★★★

Only positive things to say about my experience with Ibrahim Mounib. Extremely impressive with his knowledge, very attentive, trustworthy and really listens to his clients needs. Really appreciate working with him and highly recommend it!

D LT··Google review
★★★★★

It was a pleasure working with Ibrahim from Jossour. I spent quite a bit of time researching and Ibrahim was great at helping me navigate the different opportunities. He was very responsive to every question I had, and did a great job ensuring the entire process was smooth. He is knowledgeable on the market. I highly recommend him!

T E··Google review
★★★★★

My buying experience with Ibrahim from Jossour was exceptional. His professionalism and dedication shone through from the start. He took the time to understand our needs and preferences, making sure everything aligned perfectly with what we wanted. Ibrahim's impressive market knowledge gave invaluable insights, aiding in informed decisions. Throughout the process, Ibrahim was responsive, attentive, and went the extra mile to ensure a smooth transaction. Thanks to his expertise and guidance. I'm incredibly happy with the service I received from Ibrahim.

Fady Elias··Google review
★★★★★

I had an exceptional buying experience with Ibrahim from Jossour . From the moment we connected, his professionalism and dedication were evident. He took the time to understand our needs and preferences, ensuring that everything we have seen aligned perfectly with what we were looking for. Their knowledge of the market was impressive, providing invaluable insights that helped me make informed decisions. Throughout the entire process Ibrahim was responsive, attentive, and went above and beyond to ensure a smooth transaction. Thanks to his expertise and guidance, I found the perfect place. I couldn't be happier with the service I received from Ibrahim.

Shady Elias··Google review
★★★★★

It was a good experience with those qualified & professional calibers that made everything convenient & smooth in short duration, thanks Mahmoud & all the team for your efforts & support, highly appreciated

amr fouad··Google review
★★★★★

Amazing service from Ibrahim @jossour. Making a deal work perfectly smooth in such turbulent times in the market. Over the moon with the new purchase!

Mohamed Elghazawy··Google review
★★★★★

Ali and his colleagues at Jossour are very friendly but professional and importantly open and honest which makes dealing with them very easy. Ali also managed the process from start to finish taking away the stress of sorting paperwork in a country that is not mine. Happily deal with again and again.

Sophia BC··Google review
★★★★★

Super professional, overall had a wonderful experience. The process was smooth and Ali was always available to answer all questions and makes it amazing client journey!

Hany Farouk··Google review
★★★★★

Had a very positive experience. Professional, cater the search to your needs and very transparent in all their communication. My contact was Ally ElKhateeb, his very strong relations with the developer, coupled with his understanding of our needs, facilitated the whole process. Highly recommended.

Omar Abaza··Google review
★★★★★

Very helpful and knowledgeable.

Ramez Arsanios··Google review
★★★★★

Ali Khatib helped me all the way in choosing the best possible option in Soma Bay, he made the whole process go very smooth and easy and kept following up until everything was settled. Thank you for the amazing service!

د/باسم مرشد··Google review
★★★★★

Fantastic service! Punctual. Professional. Friendly.

Ahmed Harfoush··Google review
★★★★★

Ali El Khatib was great to work with. Super knowledgable, responsive, and a clear thinker. A lot of considerations go into buying a property and Ali was an excellent thought partner and support in helping us narrow down our options and make a decision. He was also very transparent and upfront when he didn't have the answer to a question we'd ask. This won our trust early on and it paid off. If you're interested in a property on the Red Sea coast, just talk to Ali. He'll tell you what to need to know to make the right decision for you and your family. You'll be in good hands!

Motaz A.··Google review
★★★★★

I had an exceptional experience in purchasing a beautiful beach apartment. And Ali's assistance throughout the entire process was genuinely valuable and made the entire experience stress-free and enjoyable. He went above and beyond to ensure that I found the perfect property, addressing all my questions and concerns promptly and professionally, and his guidance helped me make an informed decision. I highly recommend the service to anyone looking to purchase a property. The overall experience truly surpassed my expectations.

shady e··Google review
★★★★★

A great team that aims to provide exceptional customer service. I would highly recommend hiring the team. Very experienced, personable, professional and go above and beyond.

Mahmoud Abdelbaky··Google review
★★★★★

I dealt with Ali, my experience was great. He’s a hard worker, knowledgeable, and willing to provide the needed support that can help you reach your goal. Would definitely recommend to others.

Sherif Zaher··Google review
★★★★★

I met Ali from Jossour & bought an apartment in Gouna. The deal was very smooth, quick, and Ali managed the communication in a very professional manner.

Tony Abdel Shahid··Google review
★★★★★

Jossour is truly a professional company in the real estate field. Their agents are well knowledgeable about the market and the best prices that will guarantee you having a smooth buying experience.

Mostafa Hegazi··Google review
★★★★★

Excellent customer service!

Hossam Ayyad··Google review
★★★★★

My experience with Mr. Aly El Khatib from Jossour was great - a mix of professionalism, trust, and after sale support.

Hossam Ezzeldin··Google review
★★★★★

I recently had the pleasure of working with Joussor to purchase a property in Gouna. They were incredibly professional and knowledgeable throughout the process. They provided me with detailed information about the property and helped me to understand the process. They worked hard to get me the best deal on the property and gave me advice and guidance when it came to making decisions. I would highly recommend Joussor to anyone looking to purchase or sell a property. They made the entire experience stress-free and enjoyable

Ramez Mekhail··Google review
★★★★★

Excellent service!! The team takes the appropriate time to understand your needs and what you are looking for, and would always keep you up to date with the available options that cater to your choice. I have been in contact with Ali ElKhatib; decent, well experienced and helpful. Highly recommended!!

Ahmed Zaki··Google review
★★★★★

Ali and his team at Jossour guided us to the best property for me and my family. We are very happy with the results and the attention to details. Thank you very much.

Dr. Sabry··Google review
★★★★★

Rely very respectable team , and i would like to work with them in all my next deals

Walid Fathy··Google review
★★★★★

You guys rock. You spend time understanding customer needs and more time finding what we look for.

Sherif Shaer··Google review
★★★★★

Very professional, well informed. Quick to handle the smallest of details

Hatem Kadry··Google review
★★★★★

I would highly recommend Jossour to anyone wants to buy in Elgouna! They are very professional and have all the market updates!

Amin Spahi··Google review
★★★★★

Highly recommended, they have a lot of options catered for different needs and budgets

omar ezzat··Google review
★★★★★

The best Real estate company you can deal with . Very professional ..honest & straight to the point but also very warm welcoming team that understands exactly your investment needs .. gives you an honest advice & takes you through the buying process in a very smooth way . Thank you Jossour

G. H··Google review
★★★★★

The purchase of the property with Jossour real estate, was on a professional level. Everything went smoothly. I will contact this company again the next time, I sell or buy a property.

Jan Podhorsky··Google review
★★★★★

Jossour helped me a lot when I first thought about investing in Realestate at ElGouna there insight and experience helped me a lot with my decision as they explained everything I needed to know about my investment and the right moves to after buying the units to make the best of the investment, they even helped a lot after closing the deal taking much care of us after the sale.

In short they are very professional and helpful they will always be my first choice and recommendation when someone is thinking about Red Sea realestate

Khaled Spahi··Google review
★★★★★

Mr. Ibrahim Monib, was very helpful and supportive throughout the process of explaining the scope of the project, facilitating the unit selection and finalizing the sale process with Travco Developments. He is continuously following up with us for any updates with the developer. We are very happy and satisfied with the excellent service that Mr. Ibrahim provided.

Thank you.

Kind Regards, Hesham Essawy

Hesham Essawy··Google review
★★★★★

Ali ElKhatib is amazing! He a true partner and advisor. I always feel supported by him, he's always approachable and responsive. I like that I can trust his judgement and together we made some good investments and found good homes for me and my family.

ed shadi··Google review
★★★★★

Easy to deal with, Professional and straight forward. The deal went very efficient and follow up was awesome. T

Wassim Gayed··Google review
★★★★★

Great customer orientated company, with a continuous honest follow up till the process is completed

Heba Salem··Google review
★★★★★

Great company with great projects, extremely collaborative and highly motivated team

nadine margoushy··Google review
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